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FAQ

Here, there is no such thing as an unanswered question. When in doubt - ask us! We are glad to hear you out, help and introduce you to the Ola products and community!

General Questions

How does the Ola Kit work?

Our gel formula has been developed to whiten teeth, whilst sustaining no damage to the enamel. The gel works in conjunction with our LED Light to deliver great results in just 16 minutes!

How does the Ola Pen work?

The OLA teeth whitening Pen is the perfect partner to the Teeth Whitening Kit.

Ideally used for hard-to-reach places and perfect for those with a busy schedule that want to quickly get visible results.

Is it safe for use?

Yes, our product is 100% safe, It was clinically tested and approved by the Ministry of Health.

OLA whitening gel is vegan, gluten-free and cruelty-free. It is formulated by a dentist with the highest quality, safe ingredients.

How long does it takes to see the first results?

Of course, this depends on the degree of discoloration and the natural color of your teeth. After 4-5 applications you can see first results. When used accurately, a brightening of up to 8 shades can be achieved.

How often do I use bleaching?

We recommend one application per day.

How long do I leave the gel on for?

We recommend leaving the whitening gel on your teeth for approximately 30 minutes. Once the time is up, just simply rinse your mouth out with water.

What is the mouth tray made of?

Our mouth tray is made of silicone, so it’s super flexible to fit to any mouth shape or size!

The gel won't come out of my Pen, what do I do?

Simply twist the base of your Teeth Whitening Pen clockwise until you see gel come out on the top on the brush.

Payment methods

Cash on delivery

Pay with cash upon delivery.

Credit Card

Pay securely by Credit or Debit Card (Visa, Mastercard, Maestro, Dina Card, American Express).

Direct bank transfer

Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

Shipping

All orders will be dispatched from our warehouse within 1-2 business days.

Shipping is free and includes worldwide shipping.

What are your shipping services and time frames?

Below you can see a chart with delivery times:

 

BOSNIA AND HERZEGOVINA, MONTENEGRO, SLOVENIA, CROATIA, MACEDONIA3-5 business days
AUSTRIA, ROMANIA, BULGARIA, SLOVAKIA, CYPRUS, CZECH REPUBLIC, GREECE, ITALY, NETHERLANDS, SPAIN, SWITZERLAND, LUXEMBOURG, MALTA, POLAND, TURKEY6-10 business days
HUNGARY, DENMARK, FINLAND, FRANCE, BELGIUM, GERMANY, NORWAY, UNITED KINGDOM, SWEDEN, UKRAINE, RUSSIA6-10 business days
COUNTRIES OF AFRICA, ASIA AND AMERICA10-15 business days
AUSTRALIA10-15 business days

All shipping times exclude clearance/customs delays.

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